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Testimonials

Clients

Corex

Years ago when DS Graphics was bidding for our business I was skeptical. After all, you were just breaking into the assembly and fulfillment business, and I was the new Vice President at Corex. The wrong decision could surely put Corex out of business.

I remember sitting across from you at Jacks favorite restaurant and asking all of you point blank. "I am taking a big chance with you, can you do it?" You all sat there, looked me in the eye, and gave me your word that you would not let me down. Two years later the proof is in the pudding! I can say without hesitation that i made the right decision. DS Graphics has never let me down, they have never said we can't, they have come through on every critical occasion. I'm not saying that it is perfect, but you can overlook the smaller issues when the important ones are getting done - Shipping Product. It is refreshing to know in this age of lawsuits and cut throat practices, that you can still depend on a person's word of honor and personal integrity. Thank you all!

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ChemGenes Corporation

Adam,
I wanted to let you know that we received the ChemGenes catalogs yesterday afternoon. I wanted to thank you for the quick production, delivery, and professionalism presented by you and your company.

I look forward to working with you in the future.

Thanking you,
Anuj Mohan

"Hi! Adam,
I heard from the client at Simmons (she is a student) that Sidelines looks wonderful and she asked me to pass on her kudos to you and others involved in its production. Thanks so much. This student is applying for a $6,000 scholarship from the Boston Bookbuilders and will be submitting a copy of Sidelines along with her application today.

Thanks for making the project happen, on time and for it being so beautiful. ~ Irene"

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Production Resources…

Hey all-

Just got off the phone with Fred... Thought I would share...
The designer of the piece thought it looked absolutely "stunning" and you made him feel proud of his work. The truck driver that delivered the product to the end customer, Partners, said in all his years of delivering product, he has never seen a customer do back flips over product like the woman did when she saw the pocket folders.

Designer is looking forward to sending more business...

Thanks to all who had a hand in this project. I know we had to do our own back flips to make it happen.

Hi Naomi,
I wanted to let you know that I got the samples of Wines of Europe and they look great! The Wines of France book also turned out really well. My client got her first box of the Wines of France and thought they looked great. I have not heard from her about Wines of Europe, though.

2 more jobs well done!
-Dave


Naomi,
Just a note to let you know how great you all are.
Thanks for all your help. The book looks great!

Diane Ghika

Hi Naomi and Dave
I wanted to thank you and Chuck, Jim, Ed and all the people behind the scenes for a great job done on the Sopexa Wines of France Wine Guide.
I really appreciate everyone's hard work which made the job run so smoothly and beautifully.

Thank You!
Mai


Tony Gallo from Eagle called to thank us for a great job on two day turn E.T. MVWIB BOOKLET. ~ Jeff

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Roll Systems…

To Phil and all at DS Graphics:
Below find an email from Jules Fried, Vice President and Co-Founder of Roll
Systems. My sincere thanks to you Phil, and to John Pallis and his crew of DS Graphics, for an excellent, smooth and problem free job. This is a very important document for Roll, and you have all exceeded our expectations!
Congratulations on a job well done. ~ Tom

Tom,
Got the early edition of the above. Looks great! Many thanks and my great compliments on yet another job not just well done, but cooked to perfection! Much appreciated as well as all the work by Scott and Ric.
~ Jules

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From Massachusetts Children's Trust Fund…

Rhonda,
Even before I receive the Annual Report, I wanted to tell you how impressed, again, I am with the service at DS Graphics. Sandie Magoon and Joel have been responsive, concerned, and working extra hard to assure CTF's Annual Report looks great. I also heard from our designer that Dean was very helpful in pre-press.

The production level of this Annual Report is a career high, so far, for me. The complicated paper arrangements, printing requirements, and other specifications make this the most sophisticated piece I've managed. I have the greatest confidence that your team will deliver a product that will enhance the image of Children's Trust Fund. I proudly will show this piece for years.

Please extend my thanks to Sandie, Joel, Mark, and whoever else was involved. And, of course, thanks to you, too.

John Iacoboni
Director of Public Education
Massachusetts Children's Trust Fund

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The Mathworks…

Hello Sandra, Steve, Kami and Paul,
I’d like to give you a feedback with regards to the SLI’s for the shipments going to Brazil.

The values for customs on both SLI were perfect!!! I think we finally are in the same page with regards to the valuation for customs purpose.

Thank you very much for your continuous support on making sure we remain in compliance with the SED regulations. We really appreciate this.

Best Regards,
Rafy

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Sundance…

Hey all.

The Windbreaks look great!! Slowly but surely the samples have gotten around here at Sundance and everyone is very excited. I'd like to thank everyone involved for their care and attention throughout the project.

The proofing and production of 133 titles seemed to go through like clockwork. This was a very large project for us and it went without a hitch thanks to some excellent planning and customer service.

Pre-press went very efficiently and without a problem - everyone was especially impressed with the booked 2060 proofs!

The printing was bright and clean and looks great. It was nice to have the confidence to let the guys run without having to be there for approvals.

Finally, the experimental square back binding was a huge success! It came out just as we were hoping. It increased the perceived value of the books while saving us lots of money.

We also appreciate the time you spent with us during a few press approvals. They were very informative trips - especially for some in the group who had never visited a printing plant before. Everyone was very impressed with the plant and especially the people.

Thanks again to everyone on the DS Graphics team for a job well done! With any luck we'll be printing them again soon!!

Todd Bonham
Book Production Manager
Sundance Publishing

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Unofficial Publications...

wrote Chuck Boeri a letter to express their "Sincerest gratitude and appreciation for the wonderful job that the DS Graphics team did!" They also said that it was a "Real pleasure to work with a group of honest, compassionate, professionals."

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Eagle…

Sandie,

I just wanted to let you know that I brought the two samples that you left for me to Judy Young this morning and she was very pleased. She thought that the books came out very well and she is very happy with the final product. Please pass on my thanks to Jeff, Dean, and especially Joel who really went out of his way to make this project work.

Ron

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The Corporate Press...

Hi Guys,
I just wanted to let you know that Mike Kadetsky from The Corporate Press just called me and could not thank me enough for the excellent quality and quick delivery of the brochure that we printed for them. He thought that the finished product truly looked amazing and said that we hit a home run on this job!

So, thank you guys for doing such a great job on this! The client was more than happy with it!

Thanks,
Adam

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KRONOS…

Kronos utilizes a Supplier Rating System to evaluate performance based on quality and on time delivery.

A shipment is considered on time if it is no more than 5 days early and zero days late.
Their goal is for 100% in both categories.

The report for the entire month of May is as follows:

On Time Delivery: 100%; 13 for 13
Quality: 100%; total of 1428 pieces with 0 rejects.

It doesn't get any better than that!


Eagle Graphics has complimented us on getting our quotes out in such a timely manner,

Hi Ed,
I just wanted to let you know how pleased I am with the experience I had with DS Graphics. The catalog came out really great and was delivered sooner than we had anticipated. Your staff was so helpful. I always anticipate problems but thanks to Sandy Magoon they were minimized. I certainly appreciate the help she gave me to make this project go so smoothly. I know others were involved but I don’t know their names. Maybe you can relay this message to them. Thanks again.

Sincerely, Kathy Hendrickson
ACE Surgical Supply Company, Inc.

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The MathWorks...

"Hello! You folks are all clear for inventory. Your variance was 0% (under $20). Fantastic job! You may resume shipping! Please let me know if you have any questions.
Thanks, Robin"

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